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Podcast: Evolving your hospital’s call center
With companies like Amazon taking the user experience to a new level, consumers have higher expectations than ever before when it comes to customer service. And healthcare consumers are no exception....
View ArticleCRM in the news
Healthcare CRM has been getting some good press lately. In an era of increasing demands and shrinking marketing budgets, CRM is rising to the top as a valuable marketing strategy for helping hospitals...
View Article